You already paid for the lead.
Now make sure you actually speak to them.
Everyone working your leads is trying to make the conversation better. We work on whether it happens at all — how fast, how often and from which number every lead gets called. Then our AI runs the conversation and books the appointment.
She is a lead you already paid for. Whether she picks up decides whether you ever get to quote the job.
Trusted by home service businesses across leading franchise networks.
Try it before you believe any of this
Call our agent. Right now.
Hey, I'm Alex. Let me show you how I'll handle your leads.
If they don’t know who’s calling, they don’t answer.
A number they don’t recognise
65.2% answered
Your business name on the screen
80.6% answered
Answer rate, branded vs unbranded calling. Twilio, Canada / UK / Germany.
86%
of calls from unidentified numbers go unanswered.
Hiya, 2026
92.8%
branded answer rate in Canada, up from 82.5% unbranded.
Twilio
Everyone working your leads is solving the second half of the problem.
Your receptionist. Your answering service. Your call centre. Your SDRs. Every AI voice vendor. All of them work on the same half — what happens after someone picks up.
But if your customer sees a number they don’t recognise and ignores it, none of it gets a chance to work.
At franchise scale it compounds. One location calls in sixty seconds. Another calls tomorrow. One number is clean. Another is flagged as spam.
So we started looking at everything that happens before someone says hello.
We call it contactability
If you paid for 100 leads, how many did you actually speak to?
Nine questions we ask before anyone says hello.
Nobody looks at this part. It decides most of whether you ever get through.
Paid lead
Conversation
STAGE 01
Before you dial
Whether your call even shows up as you.
01
Spam flags
Carriers can mark your number as spam. Most businesses never find out.
02
Your name on the screen
Do they see your business name, or just a number they don’t know?
03
Which number you call from
The number you dial from changes how many people pick up.
STAGE 02
When you dial
Two things almost every location gets wrong.
04
How fast you call back
Not what the follow-up policy says. What actually happens.
05
What time you call
The same person ignores you at 2pm and answers at 6pm.
STAGE 03
After no answer
This is where most of the lost jobs are.
06
How many times you try
Most locations call once. If nobody picks up, that’s the end of it.
07
When you try again
Right now it’s a guess. It should be a plan.
08
Texting first
A text before you call can help you get through — or make it worse.
09
Voicemail
Whether you leave one, and what you say, decides if they call back.
What happens when you actually reach them.
Three brands. Three different problems. One number that moved.
More operators, same problem
Hear it from the people running the locations.
CertaPro Painters in Omaha
Floor Coverings International of Greater Indianapolis
Want to know your number?
Send us last month’s lead count. We’ll look at how fast your locations call back, how often they try again, and whether your numbers are being flagged as spam.
You’ll know your number by the end of the call. What you do about it is up to you.
It plugs into the stack you already run.
No rip and replace, and no compliance headache for your legal team.
Works with the systems you’re already using
Connect OutreachGenius to your lead sources, CRM, calendar and existing workflows. Housecall Pro, ServiceTitan, HubSpot, Google, Outlook and Zapier are already supported.
SOC 2 Type II in progress. Consent and opt-out controls, TCPA, DNC and CASL rules, configurable calling hours and secure data handling are part of the system, not bolted on after launch.
What franchise leaders ask us first.
No. We work with the numbers you already own, and monitor their reputation so you find out before the carriers bury you.
Try it yourself further up this page. If it does not meet your brand standard, do not buy it.
No. Most brands start with a handful of locations, prove the number, then roll out with the data in hand.
ServiceTitan, Housecall Pro, HubSpot and the usual lead sources. If the lead lands somewhere, we can work it.
Consent, TCPA, call recording, opt-outs and quiet hours are handled per location. We will walk you through exactly how.
No. The AI works the leads nobody got to, and hands a live human the ones worth talking to.
You already paid for the leads. Let’s see how many you actually spoke to.
Catch us at the booth or book a call. It’s the same conversation either way, and we look at your real numbers rather than a demo.
Find us at IFA. Booth 1412.
Come find me on the floor. Bring last month’s lead count and I’ll walk you through what we’re seeing.
David Kurkjian and David Owasi at the PCA Expo.
Bring one number: how many leads you paid for last month.
We’ll show you how many of them nobody ever spoke to.
And what’s working right now for other franchise brands.
It takes about twenty minutes and there are no slides. You’ll leave knowing your number. Whether you ever buy anything from us is a separate conversation.